My Running List of Bad Twitter Direct Messages

Posted by Susan McKenna on 9th December 2009

I get very annoyed with people who ignore the unspoken rules of Twitter.  They aren’t hard…in fact, if anyone has been online for any length of time, s/he should know a few basic rules.  For example, you don’t type in ALL CAPS ALL OF THE TIME because that makes me shrivel up into my virtual [...]

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My Big Fat Twitter Spammer-Scammers List

Posted by Susan McKenna on 29th April 2009

I don’t know about you, but I’m sick and tired of getting Twitter auto-direct messages claiming that I can “get 10,000 followers in 90 days.” That’s BULL! … Here’s my growing list of the Biggest Twitter Spammer – Scammers:

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Social Marketing University, Lesson 2: Tracking Visitors and Sales from Social Media Marketing

Posted by Susan McKenna on 14th April 2009

In the wild west of Social media marketing, it seems marketers and online retailers are both scratching their heads asking, “How do we measure our social media marketing efforts?” Internet Retailer Magazine recently interviewed me for an upcoming article in the May 2009 issue, asking me how to monetize Twitter (…for more on that topic, stay tuned in May for my forthcoming eBook, “Banking on Twitter.” If you subscribe to my blog, you’ll receive a FREE copy worth $49.99). My response to Internet Retailer involved explaining that in order to monetize any marketing effort, marketers first need to know how to measure it.

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Social Marketing University, Lesson 1: How Social Butterflies Pollinate

Posted by Susan McKenna on 2nd March 2009

Speaking of metaphors, I have one for my social world. Response Magazine coined me a ’social butterfly.’ (I’ve always been pretty darned gregarious.) So this series of blogs, as well as my new outlook on social marketing revolves around the amazing butterfly. I am inspired by the thought of changing the way I think and do my job of direct marketing, into an ugly “snake-salesman” type of job, to an elegant, free flying insect that pollinates the flowers that make this world a better place to live in…

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Is Social Marketing Ethical? 3 Golden Rules for Becoming an “ethical” Social Butterfly

Posted by Susan McKenna on 8th February 2009

This past Friday, I was interviewed for Internet Retailer Magazine’s March issue. The story is something like, “How to Leverage Social Marketing for Retailers.” During the interview, I was asked if I thought that it was ethical to have one of my staff members using a pseudonym for our social marketing efforts. My answer is, “100% YES!”

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I have only 3 things to say about SEO

Posted by Susan McKenna on 12th December 2008

It’s the Long Tail all the way! Keep it clean folks…I’m referring to Chris Anderson’s latest book. If you haven’t already read it, DO. Content, Content, Content! (with a dash of html and a side of social marketing, please) Write it, distribute it, link to it, twitter, stumble, digg, de.licious and reddit It. Use a [...]

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